Golden Crown Casino Privacy Policy

Categories of information we handle

When you open an account we gather identifying particulars such as full name, residential address, date of birth, and a copy of a government-issued document required by our CGA and Anjouan Gaming licences for know-your-customer verification.

Transactional records, wagering history, IP addresses, device fingerprints, and browser metadata are logged automatically each time you sign in to the Golden Crown Casino platform.

Voluntary information shared through live chat, surveys, or marketing preferences is stored alongside your profile so that future interactions can be tailored to your stated wishes.

Purposes and lawful basis for processing

Personal particulars are processed primarily to fulfil our contractual obligations as a gaming operator, to satisfy anti-money-laundering legislation, and to defend the platform against fraudulent or automated activity.

Where processing is not strictly required for service delivery, such as personalised newsletters or bonus notifications, we rely on consent which you can withdraw at any moment through the communication settings panel.

Sharing with third parties and international transfers

Selected information is disclosed to payment processors, identity verification specialists, game studios, and cloud infrastructure suppliers strictly to the extent necessary for them to deliver contracted services.

Because some of our partners are based outside the Comoros and Curaçao, transfers are protected through standard contractual clauses or equivalent safeguards recognised by relevant data protection frameworks.

We will never sell your data to advertisers and we do not authorise our processors to use Golden Crown Casino records for any purpose unrelated to our instructions.

Storage duration and your rights

Account and financial records are kept for a minimum of five years following the closure of an account, as required by anti-money-laundering provisions applicable to our licences.

Subject to local legislation, including the New Zealand Privacy Act 2020, you may request a copy of your file, rectify inaccuracies, restrict certain uses, or ask for erasure once retention obligations have expired.

Cookies and tracking technologies

Strictly necessary cookies are deployed to keep your session secure, while analytics and preference cookies activate only after explicit acceptance through our consent banner.

You can clear or block cookies at the browser level, although doing so may disable certain interactive features of Golden Crown Casino, including auto-login and tournament leaderboards.